
Terms of Services
YUPA Terms of Use (User Agreement) Welcome to YUPA – The Student Marketplace (“YUPA,” “Company,” “we,” “our,” or “us”). These Terms of Use (“Terms,” “Agreement”) are a legally binding contract between you (“User,” “you,” or “your”) and YUPA. By creating an account, accessing, or using the YUPA mobile application, website, or services (collectively, the “Platform”), you agree to comply with and be bound by these Terms. If you do not agree, you must discontinue use of the Platform immediately. 1. Definitions “Platform” refers to YUPA’s website, mobile app, and related services. “User” refers to any individual who creates an account, including both Requesters (those seeking services) and Providers (those offering services). “Provider” means a user who offers to perform services through the Platform. Providers are not employees, contractors, or agents of YUPA. “Requester” means a user who posts or requests services. “Third-Party Payment Tools” refers to external platforms (e.g., Venmo, PayPal, Zelle, Cash App, etc.) that users may choose to use to exchange payments outside of YUPA. 2. Eligibility You must be at least 18 years old (or the legal age of majority in your jurisdiction). You must be legally capable of entering into binding contracts. Users must register with a valid institutional (.edu) email address to verify student status. YUPA welcomes both domestic and international students. Each user is solely responsible for ensuring compliance with applicable laws, including immigration and employment regulations. 3. Nature of YUPA’s Role YUPA is a technology platform only that facilitates connections between students and local community members. YUPA does not employ, manage, or supervise Providers. YUPA does not handle, process, or facilitate payments between users. Any agreements, payments, or services conducted between users occur independently and outside the Platform. YUPA is not responsible for verifying users’ work eligibility, employment status, or immigration status. The Platform is similar to a public community marketplace, serving as a digital space for independent connections. 4. Fees & Payments YUPA does not collect or distribute payments between Users. Any payments for services are handled directly between Users using third-party platforms or offline methods. YUPA does not charge commissions, escrow fees, or transaction processing fees. Users are prohibited from implying that YUPA guarantees or manages payment transactions. Users assume full responsibility for their payment arrangements and any disputes that arise from them. 5. Disputes & Refunds Since YUPA does not facilitate payments, YUPA cannot issue refunds or resolve payment disputes. All service-related disputes, including non-payment or quality concerns, must be handled directly between the parties involved. YUPA may, at its discretion, assist with user reports or moderate disputes but is under no obligation to do so. 6. User Conduct You agree not to: Use the Platform for unlawful purposes or activities that violate school, local, or federal laws. Harass, defraud, or harm other Users. Post false or misleading information. Offer services you are not qualified or authorized to perform. Misrepresent your identity or institutional affiliation. Use the Platform to advertise unrelated commercial or non-student businesses. 7. Provider Responsibilities Providers act as independent individuals, not employees or agents of YUPA. Providers are solely responsible for: Complying with all local, tax, and legal requirements related to services performed. Ensuring they have any necessary permits, skills, or authorizations to perform the requested service. International students are responsible for ensuring their participation complies with immigration and visa restrictions. YUPA assumes no responsibility for verifying or enforcing these requirements. 8. Account Suspension & Termination YUPA reserves the right to suspend or terminate any account for: Violations of these Terms, Fraudulent or harmful activity, Misuse of the Platform, or Conduct that damages YUPA’s reputation or violates community standards. Terminated users forfeit access to the Platform and may be permanently banned. 9. Disclaimer of Warranties YUPA provides the Platform “as is” and “as available.” We make no warranties about the accuracy, reliability, or suitability of the Platform or the Users who participate in it. YUPA does not guarantee that Users will find services, receive payment, or earn income. 10. Limitation of Liability YUPA is not liable for: Any disputes, injuries, losses, or damages arising from services or interactions between Users, Unfulfilled services or non-payment, Misconduct, negligence, or misrepresentation by Users, or Any issues related to payments made through third-party platforms. YUPA’s total liability is limited to the amount (if any) paid by you to YUPA for optional services within the last 30 days. 11. International Users and Legal Compliance YUPA welcomes international students but does not employ or authorize anyone to work. All Users are independently responsible for ensuring that their activities on the Platform comply with local, employment, and immigration laws. YUPA assumes no liability for a User’s failure to comply with such laws. 12. Indemnification You agree to indemnify and hold harmless YUPA, its affiliates, employees, and partners from any claims, damages, losses, or expenses resulting from: Your use of the Platform, Your violation of these Terms, or Any service provided or received through the Platform. 13. Governing Law & Dispute Resolution These Terms are governed by the laws of the State of Delaware, USA. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). Users waive their right to a jury trial or class action. 14. Modifications YUPA may revise these Terms at any time. Updates become effective immediately upon posting. Continued use of the Platform constitutes your acceptance of the revised Terms.
YUPA Privacy Policy YUPA, LLC (“YUPA,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and related services (collectively, the “Platform”). By creating an account, accessing, or using the Platform, you agree to this Privacy Policy. 1. Information We Collect We collect limited information to operate the Platform and improve user experience: 1.1 Personal Information Name, email address, and phone number. University or college affiliation (.edu email verification). Profile photo, biography, and service categories. 1.2 Activity Data Service posts, listings, messages, and responses. Chats and interactions between Users. User feedback, ratings, or reviews. 1.3 Technical Data IP address, browser type, operating system, and device identifiers. Usage logs, access times, and pages visited. Optional location data if you enable location services. 1.4 Cookies & Analytics Session cookies for login and navigation. Analytics tools (Google Analytics, Firebase) to improve performance. Advertising cookies only if you interact with promotional content. We no longer collect or store payment information. All transactions between Users occur independently outside the Platform (e.g., Venmo, Zelle, PayPal, or cash). 2. How We Use Information We use collected data to: Verify student eligibility (.edu emails). Maintain secure accounts and prevent fraud. Facilitate communication and listings between Users. Send service updates, notifications, or community announcements. Improve features, usability, and security. Display relevant ads or sponsored content from local businesses. 3. How We Share Information We may share limited data in the following circumstances: 3.1 Third-Party Service Providers Firebase, Google Analytics, and other trusted vendors for hosting and analytics. Email and SMS providers (e.g., Twilio) for notifications. 3.2 Advertising Partners We may share anonymous, aggregated data for ad targeting or analytics. We do not sell or share personally identifiable information for profit. 3.3 Legal & Safety Obligations We may disclose user data if required by law or to respond to valid legal requests, fraud, or misuse. 4. Data Retention Account information is retained while your account is active. Messages and listings may remain for moderation or compliance purposes. When you delete your account, certain minimal records (like logs) may remain for security, fraud prevention, or legal obligations. 5. International Users YUPA operates in the United States, and all data is processed here. If you access the Platform from outside the U.S., your data will be transferred and processed under U.S. privacy laws. 6. User Rights Depending on your jurisdiction, you may have the right to: Access and request a copy of your personal data. Correct or update inaccurate information. Request deletion of your account and personal data. Opt out of marketing communications and cookies. Requests may be made to support@yupa.co . Verification of identity may be required. 7. Children’s Privacy YUPA is intended for college students 18 years or older. We do not knowingly collect information from minors. Accounts found to belong to under-18 users will be deleted. 8. Security We use industry-standard protections, including: Encryption (SSL/TLS) for data transmission. Secure cloud storage and access control. Limited access to authorized personnel only. However, no digital system is 100% secure. You use the Platform at your own risk. 9. Third-Party Payments YUPA does not process or monitor payments between Users. If Users choose to transact via third-party tools (Venmo, Zelle, PayPal, etc.), those services’ own privacy policies apply. YUPA is not responsible for disputes, losses, or unauthorized use of those platforms. 10. Advertising & Cookies We may show promotional listings or ads for local businesses. You can manage cookie preferences through your browser settings. 11. Updates to This Policy We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notification. Continued use of YUPA after changes constitutes acceptance. 12. Contact Information If you have questions or requests about this Privacy Policy, contact: YUPA, LLC Email: yupacustomer@gmail.com Location: Delaware, United States